iot.EraX LLC — Terms of Use
iot.EraX LLC — Terms of Use
Last updated 10 August 2026
1. OUR SERVICES
iot.EraX LLC provides software for Logistics, returns, Customer Service and Talent Tech. AI features may organise data, estimate compatibility and support analysis, but do not replace human review or constitute hiring decisions or professional advice. Contracted features, service levels, prices and support prevail over general descriptions. We will give reasonable notice where practicable before materially reducing a paid Service.
2. INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, including but not limited to software, source code, databases, architecture, algorithms, designs, trade marks, service marks, logos, documentation and content, are owned exclusively by iot.EraX LLC or its licensors. Except as expressly permitted, no rights are granted to you. Any unauthorised use, reproduction, distribution or derivative work is strictly prohibited.
3. USER REPRESENTATIONS
By accessing or using the Services, you represent and warrant that you have the legal capacity to enter into these Terms, that you are not prohibited from using the Services under applicable law, and that your use of the Services will comply with all applicable laws, regulations, and contractual obligations.
4. PROHIBITED ACTIVITIES
You agree not to misuse the Services, including but not limited to attempting unauthorised access, interfering with security mechanisms, reverse engineering, scraping data, transmitting malicious code, infringing intellectual property rights or using the Services for unlawful, deceptive or fraudulent purposes.
5. USER-GENERATED CONTRIBUTIONS
You may submit data, feedback, or other materials through the Services. You retain ownership of your content; however, you represent that you have all necessary rights and permissions to submit such content and that it does not infringe any third-party rights or applicable laws.
6. CONTRIBUTION LICENCE
For the time needed to provide the Services, you grant a limited, worldwide, non-exclusive, royalty-free licence to host, copy, transmit and process content solely to perform the contract, follow instructions, secure the Services and comply with the law. It ends upon deletion, subject to temporary backups and legal retention. We do not own customer data, CVs or content.
7. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain links to third-party websites or services. iot.EraX LLC does not control, endorse, or assume responsibility for any third-party content, products, services, or practices. Your interaction with third parties is solely between you and the third party.
8. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to monitor usage, investigate violations, restrict access, remove content, suspend or terminate accounts, and take legal action to protect the integrity, security, and lawful operation of the Services.
9. PRIVACY POLICY
The Privacy Notice explains personal-data processing and is incorporated here. Use acknowledges the notice; it is not blanket consent. When we act as a business customer's processor, documented instructions and the applicable data-processing agreement govern.
10. TERM AND TERMINATION
We may suspend immediately for security risk, fraud, illegal use, or material breach; otherwise, we will give notice and a reasonable chance to cure where appropriate. Cancellation, refunds, export, and deletion follow the plan, contract, and mandatory rights. Provisions intended to survive remain effective.
11. MODIFICATIONS AND INTERRUPTIONS
Maintenance, updates, technical issues or events beyond reasonable control may cause temporary interruptions. We will use reasonable care to restore paid Services and give notice of planned material interruptions where practicable. Any service credits, service levels, mandatory remedies and liability that cannot lawfully be excluded remain unaffected.
12. GOVERNING LAW
To the extent permitted, Wyoming law governs without conflict rules. This choice does not remove mandatory consumer protections in the consumer's country of residence or applicable data-protection law.
13. DISPUTE RESOLUTION
The parties should first attempt good-faith resolution in writing. For business relationships, competent Wyoming courts have jurisdiction unless otherwise agreed. Consumers may use mandatory courts and remedies where they reside. No arbitration is imposed without a separate valid agreement.
14. CORRECTIONS
We may correct genuine errors, inaccuracies or omissions. A correction will not retroactively alter an agreed price or other material contractual term unless you accept it or applicable law permits it. We will give notice where a correction materially affects a paid Service.
15. DISCLAIMER
TO THE EXTENT PERMITTED, SERVICES ARE PROVIDED AS AVAILABLE. FORECASTS, ESTIMATES, AND AI OUTPUTS MUST BE VALIDATED BEFORE IMPORTANT DECISIONS. NOTHING EXCLUDES WARRANTIES, CONSUMER RIGHTS, OR SERVICE LEVELS THAT CANNOT LAWFULLY BE EXCLUDED.
16. LIMITATIONS OF LIABILITY
TO THE EXTENT PERMITTED, NEITHER PARTY IS LIABLE FOR UNFORESEEABLE INDIRECT OR PUNITIVE LOSS. FOR PAID SERVICES, IOT.ERAX'S AGGREGATE LIABILITY WILL NOT EXCEED FEES PAID IN THE PRECEDING 12 MONTHS. THE CAP DOES NOT APPLY TO FRAUD, WILFUL MISCONDUCT, GROSS NEGLIGENCE, DEATH OR INJURY, OR WHERE THE LAW PROHIBITS LIMITATION.
17. INDEMNIFICATION
Business users indemnify iot.EraX against third-party claims directly caused by unlawful content, intentional breach or illegal use, subject to prompt notice and participation in the defence. This does not apply to consumers where prohibited or to conduct attributable to iot.EraX.
18. USER DATA
Customers must have a legal basis for submitted data and manage access. iot.EraX will apply reasonable security, retention, and recovery measures under the contract and Privacy Notice. Customers should keep copies of critical data, without removing our legal or contractual protection, availability, export, and notification duties.
19. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
We may communicate and contract electronically where permitted. Electronic records and signatures have the effect given by applicable law. We will obtain any separate consent required for electronic marketing, and this clause does not remove a mandatory right to paper information or to withdraw marketing consent.
20. UK USERS AND MANDATORY LOCAL RIGHTS
For users in the United Kingdom, nothing in these Terms limits non-excludable rights under the Consumer Rights Act 2015 or other mandatory UK law. Personal data is handled under the UK GDPR, the Data Protection Act 2018 and, for electronic communications and storage technologies, PECR as amended. The Wyoming law and forum clauses apply only to the extent permitted; a consumer may rely on mandatory protections and courts available where they live.
21. MISCELLANEOUS
These Terms, the applicable order, Privacy Notice and any signed service or data-processing agreement form the agreement, with the signed agreement prevailing in a conflict. Nothing excludes fraud, mandatory pre-contract information or rights that cannot be waived. If a provision is invalid, it is limited only as necessary and the remainder stays effective.
22. CONTACT US
For legal notices or questions regarding these Terms, contact: info@ioterax.com