End-to-end visibility
Follow every return from request through final disposition.
STRUGGLING TO PREDICT
YOUR RETURNS?
We help logistics and retail teams turn return chaos into clarity. Even when your operation depends on third-party warehouses, carriers, and logistics providers, our Logistics module provides greater visibility and control in one connected platform.
Market signalIn 2025, retail RETURNS were estimated at $849.9 billion — 15.8% of annual sales.Source: National Retail Federation + Happy Returns, 2025 Retail Returns Landscape
How much could returns cost each month?
Enter your monthly return volume, lost-in-transit returns, and average order value.Impact calculator
Calculated automaticallyApproximate estimate of a return's potential operational cost.Reference based on average industry indicators.
Indicative estimate based on retail benchmarks. Actual costs vary by category, transport, product condition and operation. Optoro 2024 · NRF
Approximate monthly value of returned goods≈ €0 per month
Approximate operational loss per return≈ €0
Approximate monthly impact≈ €0 per month
Approximate annual financial loss≈ €0 per year
Adds the estimated operational loss from returns to the full value of lost-in-transit returns and projects the result over 12 months.
LOGISTICS VISIBILITY
Predictability for every return.
Use constant updates and historical data to estimate how each return will progress and anticipate the next stages of the reverse cycle.
Constant updates
Automatic notifications whenever the process status changes.
Data that drives decisions
Complete reports identify causes, costs, and improvement opportunities.
More control, fewer losses
Reduce rework, prevent losses, and improve team efficiency.
Request created
Customer requests a return
Collection
Carrier collects the product
Receiving
Inspection and registration
Analysis
Cause and condition review
Final destination
Restocking, repair or disposal
Completed
Process completed and reported
Return status DV-XXXX
Less rework
Standard processes prevent manual reprocessing.
-35%
less operational rework
Less time, more efficiency
Shorten the cycle through automation and integration.
-42%
shorter average cycle time
Lower operating costs
Fewer movements, errors, and wasted resources.
-28%
reduction in operating costs
Intelligent routing
Better decisions recover more product value.
+18%
more value recovered from products
Turn returns into a competitive advantage.
Gain full visibility, reduce costs, and increase profitability with the iot.EraX ecosystem.