Total integration
Data and processes connected in one place.
THREE SOLUTIONS. ONE ECOSYSTEM.
Technology that transformsoperations into results.
iot.EraX develops specialised modules for companies that want to work with greater efficiency, predictability and intelligence. Choose the right solution for your challenge — returns management, customer service or talent development — and evolve at your own pace.
LogisticsIntelligent returns managementTalent TechTalent for technology teamsCustomer ServiceConnected customer service
Less complexity. More results.
Applied intelligence
Dashboards and reports that generate better decisions.
Operational efficiency
Automation and control to reduce costs and increase results.
Security and compliance
Data protection and compliance at every stage.
Logistics
Intelligent returns logistics
Gain visibility into every return through its history and latest updates, so you can anticipate next steps and act with confidence.
- End-to-end return tracking
- Update history and ownership
- Indicators, alerts and value recovery
Talent Tech
Talent for the technology sector
A solution built for the technology market. Map skills, find specialists and develop technology professionals.
- Skills and seniority mapping
- Profiles specialised in technology
- Matching, evaluation and development
Customer Service
Connected customer service without limits
Gain visibility into every customer request, with an organised history from first contact through to resolution.
- Protocols and request history
- SLA, responsible parties and real-time status
- Customer service and satisfaction KPIs